CHiLD CoP Playbook - Operation
Community of PracticeCoP Playbook   peration Model
Level One: Quick Guide to kickstart Your CoP
CoP SKILL Level: 
Working & Decision Making Model.
ACTIVITIES
Recommended Actions
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 Identify Key Roles
Identify key roles among community members collectively after discussion.
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 Formalize Model
Formalise the key roles and the working & decision making model collectively.
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 Drive Governance
Drive governance and commitment for the decisions made for the community.
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Level Two: Add these DEI Strategies and Enhance with a Success Wheel Methodology
- By Kian Ping Chng
- April, 2025
CoP SKILL Level: 
Strategies
Diversity, Equity, and Inclusion (DEI) Strategies
No Available Strategies
CoP Visual Board 2: Governance
Governance is about how you work together and take decisions. In this section you will identify the community working practices and decision-making processes that fit best your community needs, purpose, and values. Make sure you co-create decision-making and working practices that structure your community experience and let you achieve your set vision. Governance defines your community operational model, which is made up of all of the processes, tools and ways of working and organising that meet members’, leadership’s and sponsorship’s expectations and needs. You will be further defining the community operational model when working to ensure a sound user experience for all community members and the community ecosystem. Governance includes defining your membership and the surrounding community ecosystem, mapping stakeholders and creating a risk-free environment, which stimulates learning and innovation. You will want to proactively steer engagement and get senior and middle management involved..
 how to do stakeholder mapping;
how to draw up community governance guidelines and a community operational model;
how to create and support a risk-free community environment.
CoP Visual Board 2: Governance
Level Three: Align Your Business Functions and Experts Using the CoP Constellation Framework
- By Kian Ping Chng
- April, 2025
CoP SKILL Level: 
Framework
Akin to the Great Dipper Constellation, which actually is an Asterism of stars creating a Ladle extending to to the handle which remains relatively consistence in formation as they shifted positions over time serving as a key navigational guide in the sky. The tip of the ladle Dubhe which is the brightest represent our CoP.
With clarity in direction, consistence alignment of business support and experts role, this framework attempt to create a self-supporting holistic ecosystem to ensure consistent results, self-renewal and sustenance, for any CoPs.
CoP Participating Level
Business Function 01
Healthcare Governance
Stewardship and Resources
[Working & Decision Making Model]
Identify key roles among community member. Formalise the key roles and the working & decision making model collectively. Drive governance and commitment for the decision made for the community.
EXPERT Persona
The Influencers & Funders
Senior Management, Mentors, SME & Innovation Grants
CoP Participating Level: Active
EXPERT Roles:
Usually belonging to the senior management arm of the organization exploring for worthy projects to steer, sponsor and fund. Example may includes Ministries, Agencies, Statutory Boards , GIC, private institutions or auxiliary partners such as ALPs, Synapxe, ITO, etc.
• Drive governance & commitment for the community
• Exploring for worthy innovation projects to support
• Exploring for worthy innovation projects to fund
CoP Influences:
• Top management, peers, partners and wider stakeholders across healthcare clusters
• Healthcare innovation community at large
Business Function 02
Healthcare Collaboration
Co-create
[Good domain, Community Dimension, Meaningful Practice]
Bring people to work together as a practice within Healthcare. Identify key challenges for healthcare practitioners to resolve collectively and co-create meaningful value together. Diverse groups within CoPs don’t just add value individually; they amplify it collectively as a practice. They form a powerful nexus of knowledge, insights, and experiences. The dynamic interaction results in outcomes that transcend individual contributions.
Started by Innovators or beneficiary who is embarking on healthcare innovation for solution to resolve a problem statement on operational or systemic level.
EXPERT Persona
The Innovators & Adopters
Innovation, Quality Improvements & Productivity
CoP Participating Level: Core
EXPERT Roles:>
• Usually a PIs who is embarking on a project for solution to resolve a problem statement
• The core group that forms the heart of the CoP to convene, connect like-minded people
• Responsible for the community management for the CoP
CoP Influences:
• Immediate project team members, supervisors bosses, peers & friends
• Immediate beneficiary of the project
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