Wrist Tag Cup Holder
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2020
Increase staff efficiency, morale, and patient satisfaction while maintaining infection control. Wrist tag cup holders streamlined workflows without breaching infection control, enhancing efficiency.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Care Process ＆ Redesign, Quality Improvement, Job Effectiveness, Value Based Care, Safe Care, Patient Satisfaction, Productivity, Manhour Saving, Cost Saving
About this Content
Aims
Increase staff efficiency, morale, and patient satisfaction while maintaining infection control.
Background
Nurses and doctors faced challenges scanning wrist tags due to infection control measures in COVID isolation rooms.
Methods
Tested multiple solutions including medcart drawers and folders; implemented a cup holder system outside patient rooms for wrist tags.
Results
Improved workflow compliance and satisfaction; zero scanning errors post-implementation; reduced resource consumption.
Conclusion
Wrist tag cup holders streamlined workflows without breaching infection control, enhancing efficiency.
Lessons Learnt
Simple, cost-effective changes in workflows are easier to implement and sustain in high-pressure environments.
Keywords
Wrist Tag, Infection Control, Workflow Redesign, Efficiency, Patient Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Infectious Diseases, Epidemiology |
Project Lead(s) | Liu Jingmin |
Project Member(s) | Cherwin Soo |
Connect with this contributor!
Liu Jingmin - jingmin_liu@nuhs.edu.sg