Projects

Vertical Integration of Hardware and Software Automation in Pharmacy (VIP)

Project Categories

Technology

Workforce Transformation

Platform

National Healthcare Innovation and Productivity Medals

Cluster

National University Health System

31 December 2024

Integrate hardware and software automation in pharmacy operations, improving efficiency and reducing human error. The integration of automation has transformed pharmacy operations, increasing efficiency, accuracy, and staff capabilities.

Year Submitted: 2024
Published Date: 31 December 2024

Tags: Technology, Workforce Transformation, Digital Health, Data Management, Data Analytics, Job Redesign, Upskilling

About this Content

Aims

Integrate hardware and software automation in pharmacy operations, improving efficiency and reducing human error.

Background

Pharmacy operations faced inefficiencies, manual errors, and limited integration of technology in managing medication distribution.

Methods

Developed and implemented vertical integration of automation technology for medication dispensing, utilizing software and hardware systems.

Results

Reduced human error in medication dispensing, optimized workflow, and improved overall pharmacy efficiency.

Conclusion

The integration of automation has transformed pharmacy operations, increasing efficiency, accuracy, and staff capabilities.

Lessons Learnt

Challenges in integrating old infrastructure with new technology were overcome through collaboration and flexible solutions.

Additional Information

National Healthcare Innovation & Productivity (NHIP) 2024 – Best Practice (Workforce Transformation category)

Keywords

Pharmacy, Automation, Technology, Workforce Transformation

Innovators' Details

Healthcare Cluster(s)	National University Health System
Organization(s) Involved	Ng Teng Fong General Hospital
Platform(s)	National Healthcare Innovation and Productivity Medals
Healthcare Professional Group(s)	Allied Health, Ancillary Care
Applicable Specialty or Discipline	Pharmacology
Project Lead(s)	Lim Shi Zong Nigel
Project Member(s)	Norjanah Binte Alias Norfadhilah Binte Samsuri Chloe Chong Kai Li Chong Zhi Yan Menakah Alagappa Siti Nurul Hudah Binte Salleh Ng Mui Kiau Lim Geok Choo Awadah Binte Sabahrudin Fung Kar Yen

Connect with this contributor!

Lim Shi Zong Nigel - nigel_lim@nuhs.edu.sg

Project Attachment

C_402_NTFGH_NHIP_2024_Vertical_Integration_of_Hardware_and_Software_Automation_in_Pharmacy_VIP.pdf