Utilising smart glasses technology to improve nursing workflow at the Alexandra Hospital Urgent Care Centre (UCC)
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
National University Health System
31 December 2022
Implement a change in workflow using smart glasses for remote triaging. Smart glasses reduced inefficiencies and improved care quality; scalable for other workflows.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Digital Health, Telehealth, Tele-Collaboration, Product Development, Product Evaluation, Workflow Redesign, Productivity, Cost Saving
About this Content
Aims
Implement a change in workflow using smart glasses for remote triaging.
Background
COVID-19 safety measures like team segregation created inefficiencies in urgent care workflow.
Methods
Introduced smart glasses with live streaming for remote supervision, conducted internal product testing, simulations, and risk mapping.
Results
Reduced average visit duration from 160.79 minutes to 122.43 minutes; PPE cost savings of SGD 480.48 over 154 uses.
Conclusion
Smart glasses reduced inefficiencies and improved care quality; scalable for other workflows.
Lessons Learnt
Collaboration and comprehensive testing are critical for technology adoption.
Keywords
Smart Glasses, Workflow Optimization, Remote Supervision, Nursing Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Alexandra Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Nursing, Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Alexander Yip Wen Jun |
Project Member(s) | Koh Tsingyi |
Connect with this contributor!
Dr. Alexander Yip Wen Jun - alexander_yip@nuhs.edu.sg
Project Attachment
C_272_AH_NHIP_2022_Utilising_smart_glasses_technology_to_improve_nursing_workflow_at_the_AH_UCc.pdf