Use of Tableau to Cascade Key Indicators Reporting
Care Process & Redesign
Technology
National University Health System Quality Improvement
National University Health System
31 December 2018
Cascade key indicators to department and service levels, reducing reporting time to <14 FTE days per month. Tableau successfully streamlined reporting, saving resources and improving departmental visibility.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Technology, Productivity, Manhour Saving, Digital Health, Data Management, Data Analytics, Data Visualization, Digitalisation, Digital Platforms, Digital Apps
About this Content
Aims
Cascade key indicators to department and service levels, reducing reporting time to <14 FTE days per month.
Background
Existing PowerPoint/Excel workflows for CQ&PS indicators were manual, requiring 28 FTE days monthly.
Methods
Implemented Tableau for automated data integration, dashboard development, and visualization testing.
Results
Reduced effort by ~80% (from 28 FTE days to 6 FTE days); dashboards provided interactive CQ&PS data.
Conclusion
Tableau successfully streamlined reporting, saving resources and improving departmental visibility.
Lessons Learnt
Tableau requires training and technical skills initially but delivers significant manpower savings afterward.
Keywords
Tableau, Key Indicators Reporting, CQ&PS, Data Integration, Automation, Productivity
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | He Songhua |
Project Member(s) | Christine Wu Xia |
Connect with this contributor!
Tai Kai Pik - kai_pik_tai@nuhs.edu.sg
Project Attachment
C_149_NTFGH_QM_2018_Use_of_Tableau_to_Cascade_Key_Indicators_Reporting.pdf