Use of Robotic Process Automation in the collection of Patient Reported Outcome Measures
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Automate PROMs collection to free clinical time for PTs to focus on personalized care. RPA successfully implemented in PROMs collection, demonstrating scalability and clinical value.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Medtech, Robotics Process Automation, Quality Improvement, Workflow Redesign, Time Saving, Cost Saving
About this Content
Aims
Automate PROMs collection to free clinical time for PTs to focus on personalized care.
Background
High workloads of healthcare professionals hinder routine PROM collection.
Methods
Developed and deployed RPA to automate PROMs score calculation and dissemination.
Results
Saved 31,464 minutes of clinical time, equivalent to $22,560; ongoing monthly savings of $6,189.
Conclusion
RPA successfully implemented in PROMs collection, demonstrating scalability and clinical value.
Lessons Learnt
Automating routine tasks improves efficiency and allows HCPs to focus on critical care areas.
Additional Information
Merit Award at Singapore Healthcare Management Congress 2022.
Keywords
PROMs, Automation, RPA, Value-Based Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Orthopaedics, Physiotherapy |
Project Lead(s) | Philip Cheong |
Project Member(s) | Chia Kuok Wei |
Connect with this contributor!
Dr. Philip Cheong - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_736_SGH_SHM_2022_Use_of_Robotic_Process_Automation_in_the_collection_of_PROM.pdf