Use of IT Tool for Alternate Day Med Review to Enhance Pharmacist Work Efficiency
Care Process & Redesign
Technology
National University Health System Quality Improvement
National University Health System
31 December 2019
Reduce time spent on daily medication reviews by 30 minutes per pharmacist per day. IT tools identified stable patients for alternate-day reviews, improving efficiency and productivity.
Year Submitted: 2019
Published Date: 31 December 2019
Tags: Care Process ＆ Redesign, Technology, Productivity, Time Saving, Access To Care, Waiting Time, Digital Health, Digital Apps, Digitalisation, Digital Platforms
About this Content
Aims
Reduce time spent on daily medication reviews by 30 minutes per pharmacist per day.
Background
Increased workload at JCH Pharmacy due to new wards opening and staff attrition.
Methods
Developed an IT tool on JurongHealth EMR to identify stable patients for alternate day reviews.
Results
Saved 42 minutes per day per pharmacist; workload optimized, improving workflow efficiency.
Conclusion
IT tools identified stable patients for alternate-day reviews, improving efficiency and productivity.
Lessons Learnt
IT tools can effectively reduce repetitive tasks, allowing pharmacists to focus on patient care.
Additional Information
Presented at CHI Conference 2020.
Keywords
Pharmacist Workflow, IT Tool, Alternate Day Review, Efficiency Improvement
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Pharmacology, Healthcare Administrators |
Project Lead(s) | Yeo Chay Leng |
Project Member(s) | Quek Hui Chen |
Connect with this contributor!
Quek Hui Chen - hui_chen_quek@nuhs.edu.sg