Urology Cystoscopes “Milkrun”
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Establish a seamless, efficient, and safe system for reprocessing cystoscopes to meet international standards. Long-term savings and improved patient outcomes achieved through centralized cystoscope reprocessing.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Turnaround Time, Access To Care, Safe Care, Patient Satisfaction
About this Content
Aims
Establish a seamless, efficient, and safe system for reprocessing cystoscopes to meet international standards.
Background
Existing reprocessing methods faced capacity issues and lacked compliance with international standards. Transition to centralized reprocessing was crucial.
Methods
Baseline analysis, process mapping, and workflow optimization to implement ILEC centralized reprocessing.
Results
Patient workload capacity improved by 93%, scope repairs reduced by 25%, and compliance with international standards achieved.
Conclusion
Long-term savings and improved patient outcomes achieved through centralized cystoscope reprocessing.
Lessons Learnt
Centralized reprocessing significantly enhances safety, cost efficiency, and operational workflows.
Additional Information
1st Prize (Supply Chain Management) at SHM Congress 2022.
Keywords
Urology, Centralized Reprocessing, Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Urology, Infectious Diseases |
Project Lead(s) | Lois Goh Jie Yi |
Project Member(s) | Boon Hwee Lan |
Connect with this contributor!
Lois Goh Jie Yi - singaporehealthcaremanagement@singhealth.com.sg