(Update) Enhancement of eLinen Management for Linen Supplies Unit (LSU)
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
SingHealth
31 December 2022
To reduce the man-hours for linen processes from 0.56 hours/day/trolley to 0.5 hours/day/trolley. Improved efficiency and cost savings with sustainable digital solutions for linen management processes.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Technology, Quality Improvement, Workflow Redesign, Operational Management, Housekeeping, Productivity, Manhour Saving, Digitalisation, Automation, Robotics/Autonomous Systems
About this Content
Aims
To reduce the man-hours for linen processes from 0.56 hours/day/trolley to 0.5 hours/day/trolley.
Background
Manual processes were time-consuming and prone to inefficiencies in handling linen supplies for SGH wards and facilities.
Methods
Enhanced eLinen Management System with user-friendly interfaces; added tablets for real-time data entry.
Results
Reduced man-hours to 0.36 hours/day/trolley; achieved annual manpower savings of $20,464.69 and improved operational efficiency.
Conclusion
Improved efficiency and cost savings with sustainable digital solutions for linen management processes.
Lessons Learnt
Ground staff involvement and stakeholder collaboration were crucial for effective digital transformation.
Keywords
Linen Management, Digitalisation, Workflow Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Lim ShiHui Celine |
Project Member(s) | Charis Chang Pei Lee |
Connect with this contributor!
Lim ShiHui Celine - celine.lim.s.h@sgh.com.sg
Project Attachment
C162_NTFGH_QM_2021_Reducing_Newly_Developed_Worsened_Incontinence_Associated_Dermatitis_In_C7.pdf