To Streamline the Referral Process to Dietitian for Patients with High LDL In the Acute Stroke Unit
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Reduce unsuccessful referrals to dietitians for high LDL patients from 58% to 20%. Enhanced referral process significantly improved patient care and resource utilization.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Access To Care
About this Content
Aims
Reduce unsuccessful referrals to dietitians for high LDL patients from 58% to 20%.
Background
Up to 58% of ASU patients with high LDL declined dietitian interventions, wasting resources.
Methods
Amended referral processes, created prompts in EPIC, revised education provided by neurology nurses.
Results
Decline rate reduced to 14% by March 2023; improved efficiency and patient education.
Conclusion
Enhanced referral process significantly improved patient care and resource utilization.
Lessons Learnt
Collaboration and stakeholder buy-in were critical for successful implementation.
Keywords
Referral Process, High LDL, Acute Stroke Unit, Patient Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Nursing, Medical |
Applicable Specialty or Discipline | Nutrition ＆ Dietetics |
Project Lead(s) | Melody Foo |
Project Member(s) | Tan Mei Hong |
Connect with this contributor!
Melody Foo - Melody_Foo@nuhs.edu.sg