To reduce Radiology ‘time to scan’ without buying more machines
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To reduce outpatient MRI "time to scan" through efficient triaging without requiring additional machines. Implementing "preferred imaging date" ensures timely MRI scans and better resource management.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Value Based Care, Patient Satisfaction, Operational Management, Resource Allocation, Productivity, Time Saving, Access To Care, Waiting Time, Quality Improvement, Workflow Redesign
About this Content
Aims
To reduce outpatient MRI "time to scan" through efficient triaging without requiring additional machines.
Background
Rising demand for MRI scans with limited slots created delays and resource mismatches in scheduling.
Methods
Introduced "preferred imaging date" for better alignment with scan urgency and capacity; implemented staff training and IT updates.
Results
Reduced time-to-scan by over 30%, improved patient safety, and scaled the project across multiple hospitals.
Conclusion
Implementing "preferred imaging date" ensures timely MRI scans and better resource management.
Lessons Learnt
Effective communication and stakeholder engagement are critical for successful implementation.
Additional Information
Adopted cluster-wide in 2022 for radiology services across SingHealth.
Keywords
Radiology, MRI Scan, Time to Scan, Workflow Optimization
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Sengkang General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Radiology, Diagnostic Radiography |
Project Lead(s) | Margaret Lee Yee Wah |
Project Member(s) | Stefanie Yick Shun Chan |
Connect with this contributor!
Dr. Margaret Lee Yee Wah - margaret.lee.y.w@singhealth.com.sg
Project Attachment
C_665_SKH_NHIP_2022_To_reduce_Radiology_time_to_scan_without_buying_more_machine.pdf