To reduce Assault Rate by 50% in a Long Stay Psychiatric Ward (Ward 73AB) in IMH within 6 months time
Care Process & Redesign
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2022
To reduce the assault rate by 50% in Ward 73AB, a long-stay psychiatric ward. Reducing assault rates enhances safety, improves staff morale, and reduces burnout in psychiatric settings.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Value Based Care, Safe Care, Productivity, Cost Saving
About this Content
Aims
To reduce the assault rate by 50% in Ward 73AB, a long-stay psychiatric ward.
Background
High assault rates negatively impact staff morale, patient relationships, and operational costs.
Methods
PDSA cycles including patient categorization, staff training, and activity-based engagement.
Results
Assault rate reduced by 58%, achieving a safer ward environment and cost savings from reduced injuries and staff absenteeism.
Conclusion
Reducing assault rates enhances safety, improves staff morale, and reduces burnout in psychiatric settings.
Lessons Learnt
Cultural shifts and systematic approaches involving staff and patient engagement improve outcomes significantly.
Additional Information
Awarded NHG Quality Day 2022 Merit Award.
Keywords
Patient Safety, Psychiatric Care, Conflict Management
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Institute of Mental Health |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Nursing |
Applicable Specialty or Discipline | Psychiatry |
Project Lead(s) | Kalaivanan Dakshnamoorthy |
Project Member(s) | Tay Kim Huat |
Connect with this contributor!
Mr. Kalaivanan Dakshnamoorthy - kalaivanan_d@imh.com.sg
Project Attachment
335_KTPH_NHIP_2020_Less_is_for_More_Lean_Cataract_Surgery_Care_Path_combine.pdf