To improve D-1 discharge percentage of >30% for ward 9 subsidised
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2021
To increase the percentage of discharges before 11:30 a.m. Structured discharge processes significantly improved patient flow and operational efficiency.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Value Based Care, Length Of Stay, Discharge Planning
About this Content
Aims
To increase the percentage of discharges before 11:30 a.m. from 13.38% to 30%.
Background
Inefficient discharge processes delayed patient transitions, impacting patient satisfaction and ward turnover.
Methods
Introduced discharge boards, TigerText reminders, and prepared discharge boxes for each nursing station.
Results
Discharge rate before 11:30 a.m. increased to 53.6% by December 2020, exceeding the target.
Conclusion
Structured discharge processes significantly improved patient flow and operational efficiency.
Lessons Learnt
Open communication and structured reminders motivate team members to adhere to improved workflows.
Keywords
Discharge Planning, Patient Flow, Subsidised Ward
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Rajaletchumi D/O Raja Singam |
Project Member(s) | Bhuvaneswari |
Connect with this contributor!
Rajaletchumi D/O Raja Singam - Rajaletchumi_Raja_Singam@nuhs.edu.sg
Project Attachment
C171_NTFGH_QM_2021_To_improve_D1_discharge_percentage_for_ward_9_subsidised.pdf