The Salvation Army Peacehaven Nursing Home
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
Agency for Integrated Care - Intermediate and Long Term Care
31 December 2017
To reduce manual transfers of wheelchair-bound clients, improving safety and productivity. KLD successfully enhanced client comfort, reduced risks, and improved staff safety and productivity across centers.
Year Submitted: 2017
Published Date: 31 December 2017
Tags: Care Process ＆ Redesign, Technology, Quality Improvement, Workflow Redesign, Job Effectiveness, Productivity, Safe Care, Assistive Technology
About this Content
Aims
To reduce manual transfers of wheelchair-bound clients, improving safety and productivity.
Background
Manual transfers caused frequent staff injuries, client discomfort, and workflow inefficiencies in day centers.
Methods
Introduced Kee Low Device (KLD) reclining wheelchairs; implemented ramps, tested automated platforms; conducted trials at Changi and Bedok centers with staff/client feedback.
Results
Manual transfers reduced by 50-75%; staff saved 59 hours/month (Changi) and 50 hours/month (Bedok); risk score reduced from 9 (Medium) to 4 (Low).
Conclusion
KLD successfully enhanced client comfort, reduced risks, and improved staff safety and productivity across centers.
Lessons Learnt
External innovations and multidisciplinary teamwork enabled significant safety improvements and workflow efficiency.
Additional Information
Recognized under NHIP 2017 Poster Presentation for Process Improvement.
Keywords
Manual Handling, Productivity, Safety, Kee Low Device, Workflow Efficiency, Elder Care, Community Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Agency for Integrated Care - Intermediate and Long Term Care |
Organization(s) Involved | St. Andrew Nursing Home |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Occupational Therapy, Rehabilitation Therapy |
Project Lead(s) | Mdm Low Mui Lang |
Project Member(s) | Ng June Ren |
Connect with this contributor!
Mdm Low Mui Lang - peacehaven@smm.salvationarmy.org
Project Attachment
4_AIC_Reduction_of_manual_transfer_of_clients_using_Kee_Low_Device_KLD_combine.pdf