Projects

Team-based Management of Patients with Poorly Controlled Type 2 Diabetes in Toa Payoh Polyclinic

Project Categories

Care Continuum

Care Process & Redesign

Platform

National Healthcare Group Quality Improvement

Cluster

National Healthcare Group

31 December 2022

To reduce the percentage of poorly controlled diabetes patients from 8% to 6% in Teamlet C. Effective team-based management improves glycemic control and reduces healthcare costs.

Year Submitted: 2022
Published Date: 31 December 2022

Tags: Care Continuum, Care Process ＆ Redesign, Outpatient Care, Specialist Outpatient Care, Quality Improvement, Workflow Redesign

About this Content

Aims

To reduce the percentage of poorly controlled diabetes patients from 8% to 6% in Teamlet C.

Background

Poor glycemic control among diabetes patients poses health and financial burdens.

Methods

Educational interventions, medication adherence reviews, and structured referral workflows.

Results

Reduced poorly controlled diabetes patients in Teamlet C from 8% to 5%. Cost savings of $107.90 per patient annually achieved.

Conclusion

Effective team-based management improves glycemic control and reduces healthcare costs.

Lessons Learnt

Sustained success with replication across teamlets through standardized workflows.

Additional Information

NHG Quality Day 2022: Improving and Sustaining Quality & Safety Merit Award

Keywords

Diabetes Management, Glycemic Control

Innovators' Details

Healthcare Cluster(s)	National Healthcare Group
Organization(s) Involved	National Healthcare Group Polyclinics
Platform(s)	National Healthcare Group Quality Improvement
Healthcare Professional Group(s)	Allied Health, Nursing, Medical, Pharmacy
Applicable Specialty or Discipline	Nutrition ＆ Dietetics
Project Lead(s)	Tan Poh Ching
Project Member(s)	Kunwar Bir Singh Norhafiza Md Nor Vittal Sunil Pawar Ma Yuet Ting Millison Chua and others

Connect with this contributor!

Tan Poh Ching - poh_ching_tan@pharmacy.nhg.com.sg (opens in new tab)

Project Attachment

C_518_NHG_Pharmacy_Quality_Day_2022_Team_based_Management_of_Patients.pdf (opens in new tab)