Team-based Management of Patients with Poorly Controlled Type 2 Diabetes in Toa Payoh Polyclinic
Care Continuum
Care Process & Redesign
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2022
To reduce the percentage of poorly controlled diabetes patients from 8% to 6% in Teamlet C. Effective team-based management improves glycemic control and reduces healthcare costs.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Continuum, Care Process ＆ Redesign, Outpatient Care, Specialist Outpatient Care, Quality Improvement, Workflow Redesign
About this Content
Aims
To reduce the percentage of poorly controlled diabetes patients from 8% to 6% in Teamlet C.
Background
Poor glycemic control among diabetes patients poses health and financial burdens.
Methods
Educational interventions, medication adherence reviews, and structured referral workflows.
Results
Reduced poorly controlled diabetes patients in Teamlet C from 8% to 5%. Cost savings of $107.90 per patient annually achieved.
Conclusion
Effective team-based management improves glycemic control and reduces healthcare costs.
Lessons Learnt
Sustained success with replication across teamlets through standardized workflows.
Additional Information
NHG Quality Day 2022: Improving and Sustaining Quality & Safety Merit Award
Keywords
Diabetes Management, Glycemic Control
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | National Healthcare Group Polyclinics |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Nursing, Medical, Pharmacy |
Applicable Specialty or Discipline | Nutrition ＆ Dietetics |
Project Lead(s) | Tan Poh Ching |
Project Member(s) | Kunwar Bir Singh |
Connect with this contributor!
Tan Poh Ching - poh_ching_tan@pharmacy.nhg.com.sg
Project Attachment
C_518_NHG_Pharmacy_Quality_Day_2022_Team_based_Management_of_Patients.pdf