Sustaining a Pipeline of New Foreign Healthcare Workers during COVID-19 Pandemic
Organisational Leadership
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Maintain a consistent pipeline of foreign healthcare workers during COVID-19 despite border restrictions. Effective workflows and teamwork sustained the pipeline of foreign hires during the pandemic.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Organisational Leadership, Human Resource, Staff Recruitment, Staff Management, Manpower Projection
About this Content
Aims
Maintain a consistent pipeline of foreign healthcare workers during COVID-19 despite border restrictions.
Background
Border restrictions and travel regulations disrupted the recruitment of foreign healthcare workers.
Methods
Formed SHN team, established workflows, and streamlined processes to ensure compliance and smooth onboarding.
Results
93 foreign healthcare workers joined SGH with zero non-compliance to COVID-19 regulations.
Conclusion
Effective workflows and teamwork sustained the pipeline of foreign hires during the pandemic.
Lessons Learnt
Collaboration across teams and timely communication ensures operational continuity.
Additional Information
Singapore Healthcare Management 2021 – Shortlisted Project (Human Resource Category).
Keywords
Foreign Healthcare Worker, COVID-19, Border Restriction.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Epidemiology |
Project Lead(s) | Lau Lay Hong |
Project Member(s) | Ariel Toh Zi Yong |
Connect with this contributor!
Lau Lay Hong - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C642_SGH_SHM2021_Sustaining_a_pipeline_of_new_foreign_Healthcare_Workers_during_COVID_19.pdf