Streamlining of Work Process for Contract Renewal
Care Process & Redesign
Environmental Sustainability
Organisational Leadership
Singapore Healthcare Management Congress
National University Health System
SingHealth
31 December 2018
Improve efficiency, reduce manpower costs, and minimize paper usage in contract renewals. Streamlined workflows contribute to sustainable HR practices.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Organisational Leadership, Environmental Sustainability, Quality Improvement, Workflow Redesign, Operational Management, Legal/Contract Management, Paper Waste, Human Resource, Staff Recruitment
About this Content
Aims
Improve efficiency, reduce manpower costs, and minimize paper usage in contract renewals.
Background
Inefficiencies in manual tracking and preparation of contract renewals caused errors and delays.
Methods
Introduced focal renewal dates, automated workflows, and softcopy forms.
Results
Achieved 80% reduction in follow-up effort, eliminated manual tracking errors, and saved $1,600 annually.
Conclusion
Streamlined workflows contribute to sustainable HR practices.
Lessons Learnt
Automation significantly improved accuracy and efficiency while reducing environmental impact.
Keywords
Contract Renewal, Workflow Automation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth, National University Health System |
Organization(s) Involved | National Heart Centre Singapore |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Phuan Lee Choo, Suzanne Toh |
Project Member(s) | - |
Connect with this contributor!
Suzanne Toh - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_82_NHCS_SHM_2018_Streamlining_of_Work_Process_for_Contract_Renewal.pdf