Standardisation of Interview Questions for New Hires in Medical Social Services Department
Organisational Leadership
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To establish a uniform assessment approach and improve interviewers’ confidence in evaluating candidates. Uniform interview approaches enhance assessment consistency and confidence for new hires.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Organisational Leadership, Training ＆ Education, Human Resource, Staff Recruitment, Assessment
About this Content
Aims
To establish a uniform assessment approach and improve interviewers’ confidence in evaluating candidates.
Background
Existing interview methods lacked standardisation and consistent assessment criteria across candidates.
Methods
Developed a standardised list of interview questions, trialled in interviews, and refined through feedback.
Results
Standardised questions improved confidence scores (2.25 to 3.25) and process standardisation (2.25 to 4.0).
Conclusion
Uniform interview approaches enhance assessment consistency and confidence for new hires.
Lessons Learnt
Standardisation benefits interviewers and candidates; iterative feedback ensures relevance of tools.
Additional Information
Singapore Healthcare Management Congress 2022 – Standardisation for Hiring Excellence
Keywords
Human Resource, Interview, Interviewer, Standardized Interview Questions, Uniform Assessment Approach
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Allied Health, Healthcare Administration |
Applicable Specialty or Discipline | Medical Social Workers, Healthcare Administrators |
Project Lead(s) | Alicia Tan |
Project Member(s) | Yvonne Tang |
Connect with this contributor!
Alicia Tan - singaporehealthcaremanagement@singhealth.com.sg