Projects

Staff Info Hub: A Knowledge Hub For All SHHQ Staff

Project Categories

Care Process & Redesign

Platform

Singapore Healthcare Management Congress

Cluster

SingHealth

31 December 2023

To create an accessible and relevant information repository for all SHHQ staff. Staff Info Hub empowers staff with easy access to resources, fostering confidence and efficiency.

Year Submitted: 2023
Published Date: 31 December 2023

Tags: Care Process ＆ Redesign, Quality Improvement, Design Thinking, Productivity

About this Content

Aims

To create an accessible and relevant information repository for all SHHQ staff.

Background

Information was scattered across multiple sites, making it hard for employees to access.

Methods

Developed an integrated, user-friendly portal using Agile methodology and phased implementation.

Results

Achieved 65,000 total page views, with 94% positive user experience feedback and 97% content relevancy ratings.

Conclusion

Staff Info Hub empowers staff with easy access to resources, fostering confidence and efficiency.

Lessons Learnt

A structured, cohesive platform improves accessibility and user engagement.

Additional Information

Singapore Healthcare Management Congress 2023 – 1st Prize (Human Resource category)

Keywords

Knowledge Management

Innovators' Details

Healthcare Cluster(s)	SingHealth
Organization(s) Involved	SingHealth Headquarter
Platform(s)	Singapore Healthcare Management Congress
Healthcare Professional Group(s)	Healthcare Administration
Applicable Specialty or Discipline	Healthcare Administrators
Project Lead(s)	Daniel Cheng Weijie
Project Member(s)	Koh Li Hoon Nur Syafiqah Binte Saman Teo Xin Rui Gabriel Wong Keng Kit Lin Weili Tan Yi Lin Alicia Zheng Lin Pot Mei Qing Augustine Lee Yan Shan

Connect with this contributor!

Daniel Cheng Weijie - singaporehealthcaremanagement@singhealth.com.sg

Project Attachment

C_867_SHHQ_SHM_2023_Staff_Info_Hub_A_Knowledge_Hub_for_all_SHHQ_SingHealth_Staff.pdf