Staff ART Workflow Automation
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
Agency for Integrated Care - Intermediate and Long Term Care
31 December 2022
Automate ART submission and documentation, reducing manual errors and time spent on data entry. The automation system greatly reduced the time and human error in ART submission, resulting in cost savings and improved staff.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Robotics Process Automation, Quality Improvement, Workflow Redesign, Agile Methodology, Productivity, Manhour Saving
About this Content
Aims
Automate ART submission and documentation, reducing manual errors and time spent on data entry.
Background
Staff at Lee Ah Mooi Old Age Home had to manually submit ART results, causing inefficiencies and potential errors.
Methods
Implemented Robotic Process Automation (RPA) for ART submission, using a digital form and creating a dashboard for monitoring.
Results
Reduced ART documentation time from 60 minutes to 5 minutes per staff, improved compliance, and minimized errors.
Conclusion
The automation system greatly reduced the time and human error in ART submission, resulting in cost savings and improved staff satisfaction.
Lessons Learnt
Change management is crucial for adoption, especially with less tech-savvy staff; clear instructions and training improve efficiency.
Keywords
Digital ART Reporting, Automation, Healthcare Efficiency, Time-Saving
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Agency for Integrated Care - Intermediate and Long Term Care |
Organization(s) Involved | Lee Ah Mooi Old Age Home |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Then Kim Yuan |
Project Member(s) | Neo Yi Song |
Connect with this contributor!
Then Kim Yuan - thenky@leeahmooioldagehome.sg
Project Attachment
C_39_LAMH_NHIP_2022_Staff_Antigen_Rapid_Testing_Automated_Submission_System.pdf