Stabilizing Required Manpower Level during Covid 19 Pandemic for Quality Patient Care
Organisational Leadership
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To stabilize manpower during the pandemic, maintain a turnover rate below 2.5%, and achieve 90% manpower fulfillment. Effective HR strategies ensured continuity in quality patient care during the pandemic.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Organisational Leadership, Human Resource, Manpower Projection, Staff Engagement, Staff Recruitment, Staff Development, Staff Management, Staff Wellbeing
About this Content
Aims
To stabilize manpower during the pandemic, maintain a turnover rate below 2.5%, and achieve 90% manpower fulfillment.
Background
The pandemic caused significant manpower challenges due to resignations and increased demand for healthcare services.
Methods
Implemented HR interventions including flexible work arrangements, supportive environments, tailored hiring strategies, and developmental pathways.
Results
Turnover rates reduced to 2.4%, hiring exceeded turnover by 1.1%, and manpower fulfillment stabilized at 93.1%.
Conclusion
Effective HR strategies ensured continuity in quality patient care during the pandemic.
Lessons Learnt
Retention and hiring measures are critical during crises, and targeted HR interventions can effectively stabilize manpower.
Additional Information
Singapore Healthcare Management Congress 2022 – Excellence in Workforce Management
Keywords
Manpower Stabilization, Staff Wellbeing
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Quek Bak Siang |
Project Member(s) | Victor Tay |
Connect with this contributor!
Quek Bak Siang - singaporehealthcaremanagement@singhealth.com.sg