SingHealth Management Dashboard for COVID-19 External Operations
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
To support national COVID-19 operations by creating a management dashboard for external facilities. Management dashboards drive operational efficiency, enabling better crisis management and resource utilization.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Technology, Operational Management, Resource Allocation, Digital Health, Data Management, Data Visualization, Data Analytics
About this Content
Aims
To support national COVID-19 operations by creating a management dashboard for external facilities.
Background
COVID-19 operations management involved inconsistent data formats and required streamlined coordination.
Methods
Created an agile dashboard updated daily, integrating data pipelines and automation for rapid decision-making.
Results
Improved operational oversight, optimized manpower deployment, and facilitated timely decisions across 15 dormitories, 4 isolation facilities, and 5 community care facilities.
Conclusion
Management dashboards drive operational efficiency, enabling better crisis management and resource utilization.
Lessons Learnt
Agile methods, user-centered design, and iterative testing enhance dashboard usability and effectiveness.
Additional Information
SHM 2021 Shortlisted Project (Operations Category).
Keywords
COVID-19, Data Dashboard, Process Optimization
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Epidemiology |
Project Lead(s) | Raymond Teo Chee Yang |
Project Member(s) | Chua Tse Lert |
Connect with this contributor!
Raymond Teo Chee Yang - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_612_SGH_SHM_2021_SingHealth_Management_Dashboard_for_COVID_19_External_Op.pdf