Reduction in Missed X-ray Orders for Repeat Visit Patients in Clinic B1A
Care Process & Redesign
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2022
To reduce missed X-ray orders for repeat visit orthopaedic patients from 13% to 0% in 6 months. Efficient X-ray workflows reduce delays and enhance care quality.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Productivity, Time Saving
About this Content
Aims
To reduce missed X-ray orders for repeat visit orthopaedic patients from 13% to 0% in 6 months.
Background
Missed X-ray orders delayed diagnoses and treatments for orthopaedic patients.
Methods
Workflow optimization, staff training, and systematic flagging of missed orders.
Results
Missed X-ray orders reduced to 0%, with improved workflow efficiency and patient satisfaction.
Conclusion
Efficient X-ray workflows reduce delays and enhance care quality.
Lessons Learnt
Collaboration among stakeholders and regular audits sustain reductions in missed X-ray orders.
Additional Information
Awarded NHG Quality Day 2022 Best Award.
Keywords
X-Ray Order, Clinical Workflow
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Ancillary Care, Medical |
Applicable Specialty or Discipline | Orthopaedics, Surgery, Diagnostic Radiography |
Project Lead(s) | Bavani Deyvi Periasamy |
Project Member(s) | Lee Keng Thiam |
Connect with this contributor!
Ms Bavani Deyvi Periasamy - bavani_deyvi@ttsh.com.sg