Reducing Specimen Errors in Urgent O&G Centre (UOGC): A Quality Improvement Initiative
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Reduce specimen errors to ensure patient safety. Continuous monitoring and adjustments improve outcomes.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Job Effectiveness, Value Based Care, Safe Care, Risk Management, Adverse Outcome Reduction, Operational Management, Inventory Management
About this Content
Aims
Reduce specimen errors to ensure patient safety.
Background
Specimen errors in UOGC rose significantly from 2019 to 2020, compromising safety.
Methods
Introduced co-checking, optimized workflows, and reorganized specimen collection areas.
Results
Reduced specimen errors by 73.7%, achieving enhanced safety and improved nurse performance.
Conclusion
Continuous monitoring and adjustments improve outcomes.
Lessons Learnt
Workflow standardization and training are vital in reducing errors.
Additional Information
Shortlisted in Risk Management Category at SHM 2021.
Keywords
Specimen Workflow, Risk Management, Patient Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Ancillary Care, Nursing |
Applicable Specialty or Discipline | Obstetrics and Gynaecology |
Project Lead(s) | Shih Kai Lee |
Project Member(s) | Nurulain Hassan |
Connect with this contributor!
Shih Kai Lee - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C627_KKH_SHM2021_Reducing_specimen_errors_in_Urgent_OnG_Centre_UOGC_A_QI_initiative.pdf