Reducing Incidences of Patients from Sustaining Broken Skin in Ophthalmic Day Surgery Setting
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Achieve zero broken skin incidents for 6 months and reduce patient discomfort and additional treatment. Collaborative assessment processes can be cost-effective and reduce patient harm with minimal workflow disruption.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Value Based Care, Risk Management, Quality Improvement, Clinical Practice Improvement, Safe Care
About this Content
Aims
Achieve zero broken skin incidents for 6 months and reduce patient discomfort and additional treatment.
Background
Between 2014-2017, SNEC reported 37 broken skin incidents. Patients, primarily elderly, had fragile skin due to age or medication therapy.
Methods
Adopted PDSA cycle; developed new skin assessment checklists; conducted education sessions.
Results
No broken skin incidents among high-risk patients identified with revised assessment criteria in the final phase.
Conclusion
Collaborative assessment processes can be cost-effective and reduce patient harm with minimal workflow disruption.
Lessons Learnt
Simplified inclusion criteria improve identification accuracy and workflow efficiency.
Keywords
Ophthalmology, Risk Management, Skin Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Ophthalmology, Surgery |
Project Lead(s) | Andrea Voo |
Project Member(s) | Shen Hongyu |
Connect with this contributor!
Andrea Voo - singaporehealthcaremanagement@singhealth.com.sg