Reduced preparation time for Yag Laser Procedure using Visual Cue as educational material
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Decrease patient waiting time and anxiety for YAG laser procedures. Visual cues reduce preparation time, enhance independence, and improve patient experiences.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Value Based Care, Clinical Practice Improvement, Access To Care, Waiting Time, Productivity, Time Saving, Design Thinking
About this Content
Aims
Decrease patient waiting time and anxiety for YAG laser procedures.
Background
Doctors unfamiliar with the Laserex Tango machine caused delays in YAG procedures.
Methods
Created visual cues to guide doctors in machine operation, tested and revised cues in multiple cycles.
Results
Reduced patient waiting time by 36% (to 6.1 minutes); increased satisfaction to 100% in the second cycle.
Conclusion
Visual cues reduce preparation time, enhance independence, and improve patient experiences.
Lessons Learnt
Visual cues are an effective way to increase productivity and reduce errors in medical procedures.
Keywords
Laser, Visual, Cue, Guide
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Medical |
Applicable Specialty or Discipline | Ophthalmology |
Project Lead(s) | Ivy Png Hoon |
Project Member(s) | Nikki Shao Ningji |
Connect with this contributor!
Ivy Png Hoon - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_698_SNEC_SHM_2022_Reduced_preparation_time_for_Yag_Laser_Procedure_using_Visual_Cue.pdf