Redesigning of nurses’ roles to mitigate on shortage of manpower
Workforce Transformation
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Redesign nurse roles to optimize manpower utilization and fulfill all dilation requirements. Redesigned workflows streamlined processes and addressed manpower shortages effectively.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Workforce Transformation, Job Redesign, Upskilling, Workforce Productivity, Workforce Performance, Workforce Sustainability
About this Content
Aims
Redesign nurse roles to optimize manpower utilization and fulfill all dilation requirements.
Background
Eye dilation tasks were concentrated, leading to inefficiencies.
Methods
PDSA methodology, role integration, and cross-training for diversified nurse responsibilities.
Results
Eliminated the need for dedicated dilation nurses, redistributed tasks, and improved clinical support.
Conclusion
Redesigned workflows streamlined processes and addressed manpower shortages effectively.
Lessons Learnt
Cross-training enhances skillsets and reduces fatigue while optimizing manpower allocation.
Additional Information
SHM 2021 – Shortlisted Project (Human Resource Category).
Keywords
Workforce Transformation, Care & Process Redesign, Job Redesign, Nursing, Cross-Training
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Ophthalmology |
Project Lead(s) | Becky Pollyanne Chia |
Project Member(s) | Chua Xue Yi |
Connect with this contributor!
SN Becky Pollyanne Chia - singaporehealthcaremanagement@singhealth.com.sg