Recognise and Escalate Patient’s Deterioration to the Appropriate Doctor at All Time
Care Process & Redesign
Training ＆ Education
National University Health System Quality Improvement
National University Health System
31 December 2019
To reduce patient deterioration incidents by improving recognition and escalation processes. A-G Assessment and SBAR successfully standardized escalation processes and improved outcomes.
Year Submitted: 2019
Published Date: 31 December 2019
Tags: Care Process ＆ Redesign, Training ＆ Education, Quality Improvement, Clinical Practice Improvement, Education Platform, Learning Management, Design Thinking
About this Content
Aims
To reduce patient deterioration incidents by improving recognition and escalation processes.
Background
Delays in recognizing and escalating patient deterioration led to increased adverse events.
Methods
Implemented A-G Assessment tool and SBAR communication framework through structured training, simulations, and e-learning.
Results
Code Blue activations reduced by 40%. Nurses' confidence in identifying and escalating deteriorating patients improved significantly.
Conclusion
A-G Assessment and SBAR successfully standardized escalation processes and improved outcomes.
Lessons Learnt
Structured tools and training empower nurses to act promptly, improving patient safety outcomes.
Keywords
Patient Safety, Early Escalation, A-G Assessment, SBAR
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Lau Meng Er |
Project Member(s) | Qin Nan |
Connect with this contributor!
Lau Meng Er - meng_er_lau@nuhs.edu.sg