QIP to Improve Patient Preparation for Outpatient KUB Ultrasound Scans
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Reduce unprepared US KUB patients from 44% to 20%. Improved patient compliance and streamlined KUB ultrasound process.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Quality Improvement, Clinical Practice Improvement
About this Content
Aims
Reduce unprepared US KUB patients from 44% to 20%.
Background
High unprepared rates affected scan quality, efficiency, and patient experience.
Methods
Created multilingual leaflets, QR codes, and refresher sessions for preparation guides.
Results
Reduced unprepared rate from 44% to 18%; sustained improvement through refresher sessions.
Conclusion
Improved patient compliance and streamlined KUB ultrasound process.
Lessons Learnt
Continuous education and cross-department collaboration sustain changes.
Keywords
US KUB, Patient Preparation, Multilingual, Compliance
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Healthcare Administration, Medical |
Applicable Specialty or Discipline | Radiology |
Project Lead(s) | Rohit |
Project Member(s) | Chong Pei Qi |
Connect with this contributor!
Dr. Rohit - rohit@nuhs.edu.sg
Project Attachment
C_335_NTFGH_QM_2023_QIP_to_Improve_Patient_Preparation_for_Outpatient_Kub_Ultrasound_Scans.pdf