Provision of Step-Down Glaucoma Care by an Optometrist-Assisted Clinic (OAC) at NTFGH Eye Service
Care Continuum
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Reduce patient time in clinic and healthcare costs. OACs provide sustainable care delivery for growing demand and better access to specialists.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Continuum, Care Process ＆ Redesign, Outpatient Care, Access To Care
About this Content
Aims
Reduce patient time in clinic and healthcare costs.
Background
Increasing glaucoma cases stressed resources; long clinic visits risked delays and poor compliance.
Methods
Trained optometrists to run Optometrist-Assisted Clinics (OAC) for routine checks, freeing specialists.
Results
Reduced clinic time from 67 to 42 minutes; patient costs reduced by 54%; improved compliance and satisfaction.
Conclusion
OACs provide sustainable care delivery for growing demand and better access to specialists.
Lessons Learnt
Patients value efficient care; optometrists can effectively co-manage non-complex cases.
Keywords
Optometry, Glaucoma Clinic, GAT, Step-Down Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Ophthalmology, Optometry/Optometrist |
Project Lead(s) | Lennard |
Project Member(s) | Jocelyn Chua |
Connect with this contributor!
Jason Kwan Chi Keong - chi_keong_kwan@nuhs.edu.sg