Prosthetics & Orthotics: Workshop Management System
Care Process & Redesign
Technology
Workforce Transformation
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2015
Develop a streamlined Workshop Management System (WMS) to improve efficiency in the Prosthetics & Orthotics (P&O) workshop. The WMS improved workshop efficiency, reduced errors, and optimized storage and resource management.
Year Submitted: 2015
Published Date: 31 December 2015
Tags: Care Process ＆ Redesign, Technology, Workforce Transformation, Quality Improvement, Lean Methodology, Workflow Redesign, Operational Management, Inventory Management, Access To Care, Turnaround Time, Waiting Time, Resource Allocation, Digitalisation, Digital Platforms, Job Redesign, Upskilling, Digital Workforce
About this Content
Aims
Develop a streamlined Workshop Management System (WMS) to improve efficiency in the Prosthetics & Orthotics (P&O) workshop.
Background
Increasing workloads in the P&O center led to inefficiencies in storage, tracking, and job turnaround.
Methods
Designed and implemented a WMS using Microsoft Access; applied Kaizen 6S Lean methodology to optimize workflows and storage.
Results
Reduced average turnaround time for prostheses from 5 to 2 days; increased workshop storage space by 14.2%; improved staff satisfaction.
Conclusion
The WMS improved workshop efficiency, reduced errors, and optimized storage and resource management.
Lessons Learnt
Change management and continuous training are essential for digital system adoption and operational improvements.
Additional Information
Recognized at NHG Allied Health Innovations Forum
Keywords
Workshop Efficiency, Lean Methodology, Resource Management, P&O Services
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Prosthesis ＆ Orthotics |
Project Lead(s) | Trevor Brian Binedell |
Project Member(s) | Hannah Ong Bi Han |
Connect with this contributor!
Trevor Brian Binedell - trevor_binedell@ttsh.com.sg
Project Attachment
27_TTSH_AHSP_Prosthetics_Orthotics_Workshop_Management_System_combine.pdf