Project “ANA” – Automated Non-Approved Abbreviation Monitoring
Technology
Ministry of Health Quality Improvement
SingHealth
31 December 2023
To reduce the time spent on case note audits from 2 hours to 30 minutes per case note within 6 months. Project ANA effectively reduced workload and improved audit reliability, showcasing the power of automation in healthcare.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Technology, Digitalisation, Digitisation
About this Content
Aims
To reduce the time spent on case note audits from 2 hours to 30 minutes per case note within 6 months.
Background
Manual audit processes for non-approved abbreviations in case notes were time-intensive and error-prone.
Methods
Used data from eHINTS, implemented MACD processing, and redesigned the workflow for automation.
Results
Reduced audit time by 99.7% (from 960 minutes to 20 minutes for 80 case notes); improved accuracy to 91%.
Conclusion
Project ANA effectively reduced workload and improved audit reliability, showcasing the power of automation in healthcare documentation.
Lessons Learnt
Automation improves efficiency and reduces reliance on manual processes.
Additional Information
MOH National Quality Improvement Conference 2023 – Outstanding Poster Award.
Keywords
Abbreviations, Automation, Audit
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Ministry of Health Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Teddy Suratos Fabila |
Project Member(s) | Goh Bee Keow |
Connect with this contributor!
Dr Teddy Suratos Fabila - teddy.fabila@kkh.com.sg
Project Attachment
C_914_KKH_MOH_QI_Project_ANA_Automated_Non_Approved_Abbreviation_Monitoring.pdf