Prevention of Falls at the Evaluation Room
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Reduce falls and near misses at Clinic F Evaluation Room. Enhanced room safety and patient experience through strategic redesign, optimizing space for staff and patient movement.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Risk Management, Preventive Approach, Adverse Outcome Reduction, Value Based Care, Safe Care, Quality Improvement, Design Thinking, Build Environment, Space Planning, Facilities Management Improvements
About this Content
Aims
Reduce falls and near misses at Clinic F Evaluation Room.
Background
Between 2019-2020, there were falls and near misses due to congested evaluation room setup at Clinic F.
Methods
Adopted Plan-Do-Check-Act (PDCA) framework. Reconfigured room setup to optimize space for patient flow and safety.
Results
No falls or near misses post-reconfiguration. Improved patient safety and staff satisfaction (100%).
Conclusion
Enhanced room safety and patient experience through strategic redesign, optimizing space for staff and patient movement.
Lessons Learnt
Revamping room setup using PDCA increased space, ensuring safe navigation for patients on wheelchairs or mobility aids.
Additional Information
Shortlisted for SHM 2021 in Risk Management Category.
Keywords
Plan-Do-Check-Act, Risk Management, Patient Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Ophthalmology |
Project Lead(s) | Desiree Wong |
Project Member(s) | Lee Jia Le |
Connect with this contributor!
Desiree Wong - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C623_SNEC_SHM2021_Preventing_patients_fall_at_Eye_Evaluation_room.pdf