Postoperative Patients Education Bundle: I COPE (Incentive spirometry, Cough, Oral care, Pain, Early mobilisation)
Care Continuum
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2021
To improve post-operative patients' self-care by 50% on POD1 and achieve 100% staff competency while reducing education time. I-COPE improved patient experience, knowledge, and self-care significantly, reducing staff workload.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Value Based Care, Length Of Stay, Self Care, Patient Satisfaction, Patient Education, Preventive Care
About this Content
Aims
To improve post-operative patients' self-care by 50% on POD1 and achieve 100% staff competency while reducing education time by 50%.
Background
Patients lacked clear post-operative guidelines, leading to suboptimal self-care.
Methods
PDSA cycles, I-COPE guide development, and training staff using a pictorial, multi-language format.
Results
Patient knowledge improved by 90%, with education time reduced by 83.3% (22.1 to 3.7 minutes).
Conclusion
I-COPE improved patient experience, knowledge, and self-care significantly, reducing staff workload.
Lessons Learnt
Standardized guides and staff training significantly enhance patient engagement and outcomes.
Additional Information
NHG Quality Day 2021: Shortlisted Project
Keywords
Post-Operative Education, I-COPE, Self-Care
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Changi General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Surgery |
Project Lead(s) | Ma Chong Yan |
Project Member(s) | Jin Fei Fei |
Connect with this contributor!
Ma Chong Yan - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_552_CGH_SHM_2021_Postoperative_Patients_Education_Bundle_ICOPE.pdf