PillBot – Autonomous Medication Delivery and Dispensing Robot
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
National Healthcare Group
31 December 2022
Minimize time spent traveling between pharmacy and patient locations, reduce PPE donning and doffing, and minimize staff. The PillBot significantly improved medication delivery efficiency and staff safety, and it has been integrated into daily workflows.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Robotics/Autonomous Systems, Medtech, Productivity, Cost Saving, Time Saving, Waiting Time
About this Content
Aims
Minimize time spent traveling between pharmacy and patient locations, reduce PPE donning and doffing, and minimize staff exposure to high-risk areas by implementing an autonomous medication delivery robot.
Background
EP staff were at risk of COVID-19 exposure while performing face-to-face medication dispensing and counseling, especially for patients with respiratory infections.
Methods
Implemented the PillBot robot to autonomously deliver medications and perform tele-counseling for patients.
Results
Achieved a 83% success rate with 221 successful trips out of 266. Reduced staff exposure to infection and improved overall operational efficiency.
Conclusion
The PillBot significantly improved medication delivery efficiency and staff safety, and it has been integrated into daily workflows.
Lessons Learnt
Early engagement with end users and continuous feedback were crucial for ensuring smooth implementation and acceptance of the system.
Keywords
Robotics, Medication Delivery, Tele-counseling, Patient Safety, Automation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Pharmacy, Healthcare Administration |
Applicable Specialty or Discipline | Pharmacology, Healthcare Administrators |
Project Lead(s) | Alicia Lin Jiawen |
Project Member(s) | Freddy Tang |
Connect with this contributor!
Alicia Lin Jiawen - Alicia_Jw_LIN@ttsh.com.sg
Project Attachment
C_439_TTSH_NHIP_2022_PillBot_Autonomous_Medication_Delivery_and_Dispensing_Robot.pdf