PERMELIS ‐ A PERsonalized Medication List for our patients
Care Continuum
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To develop and pilot a web application for generating personalized medication lists for polyclinic patients. PERMELIS significantly improved patient understanding and adherence to medications.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Continuum, Care Process ＆ Redesign, Technology, Preventive Care, Patient Education, Value Based Care, Patient Satisfaction, Safe Care, Adherence Rate, Digitalisation, Digital Platforms, Automation, Operational Intelligence
About this Content
Aims
To develop and pilot a web application for generating personalized medication lists for polyclinic patients.
Background
Patients in Singapore often face challenges understanding and managing their medications effectively.
Methods
Agile development of the application, user persona-based design, and iterative feedback from pharmacists and patients.
Results
Piloted successfully at SHP-Bedok; patients expressed high satisfaction and willingness to adopt the tool.
Conclusion
PERMELIS significantly improved patient understanding and adherence to medications.
Lessons Learnt
Iterative design processes and stakeholder involvement are crucial for creating user-friendly health solutions.
Additional Information
Singapore Healthcare Management Congress 2022 – Merit Award (Patient Experience).
Keywords
Medication Adherence, Patient Education
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Polyclinics, Singapore Health Services, Singapore University of Technology and Design |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Pharmacy |
Applicable Specialty or Discipline | Pharmacology |
Project Lead(s) | Bandy Goh |
Project Member(s) | Sean Lam |
Connect with this contributor!
Bandy Goh - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_747_SHP_SHM_2022_A_PERsonalized_Medication_List_for_our_patients.pdf