OT Optimisation (Starting Surgeries on time – Ophthalmology pilot)
Care Process & Redesign
Technology
National University Health System Quality Improvement
National University Health System
31 December 2022
Reduce the percentage of 1st elective surgeries starting late from 37% to 25% and median delay from 20 to 10 minutes. Scalability potential across other specialties; ophthalmology as successful pilot.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Technology, Quality Improvement, Workflow Redesign, Job Effectiveness, Productivity, Cost Saving, Time Saving, Operational Management, Resource Allocation, Digital Health, Data Management, Data Analytics, Data Visualization
About this Content
Aims
Reduce the percentage of 1st elective surgeries starting late from 37% to 25% and median delay from 20 to 10 minutes.
Background
37% of first surgeries started late, causing inefficiencies and cost over $245,000.
Methods
Implemented quick wins, redesigned workflows, and created dashboards.
Results
Reduced late starts to <25% and median delay to 9 minutes; achieved significant cost savings.
Conclusion
Scalability potential across other specialties; ophthalmology as successful pilot.
Lessons Learnt
Data-driven decision-making and interdisciplinary collaboration improve outcomes.
Keywords
OT Optimization, Starting Surgeries on Time, Workflow Redesign, Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Nursing, Medical |
Applicable Specialty or Discipline | Ophthalmology, Surgery |
Project Lead(s) | Ng Chew Lip, Joanna Tan |
Project Member(s) | Grace Chew |
Connect with this contributor!
Lui Lok Yiu - lui_lok_yiu@nuhs.edu.sg
Project Attachment
C_306_NTFGH_QM_2022_OT_Optimisation_Starting_Surgeries_on_time_Ophthalmology_pilot.pdf