Optimising the Utilisation of Physiotherapy Resources
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2019
To improve resource allocation and ensure patient safety within 3 months. Optimized allocation maximized resources while meeting patient safety and care standards.
Year Submitted: 2019
Published Date: 31 December 2019
Tags: Care Process ＆ Redesign, Value Based Care, Utilisation, Operational Management, Resource Allocation
About this Content
Aims
To improve resource allocation and ensure patient safety within 3 months.
Background
Increasing demands for Cardiac Rehab and Diabetes Exercise classes posed challenges in resource allocation.
Methods
Relocated specific PT services to Tower C and added group classes for better resource optimization.
Results
Improved resource usage, added Sports ACL Class and Back Class, with positive feedback on environment and safety.
Conclusion
Optimized allocation maximized resources while meeting patient safety and care standards.
Lessons Learnt
Constant review of resource demands ensures patient safety and maximizes resource utilization.
Keywords
Resource Allocation, Quality Improvement, PT
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Physiotherapy |
Project Lead(s) | Lim Kian Chong |
Project Member(s) | Qiu Wenjing |
Connect with this contributor!
Lim Kian Chong - kian_chong_lim@nuhs.edu.sg
Project Attachment
83_NTFGH_QM_2019_Optimising_the_Utilisation_of_Physiotherapy_Resources_combine.pdf