Nursing Home Support Team (NHST): Envisioning Care in Nursing Home
Care Continuum
Care Process & Redesign
Training ＆ Education
National Healthcare Innovation and Productivity Medals
Agency for Integrated Care - Intermediate and Long Term Care
31 December 2022
Reduce hospital readmissions by 10% and provide holistic care for nursing home residents. NHST demonstrated scalable and sustainable improvements in NH care.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Continuum, Care Process ＆ Redesign, Training ＆ Education, Intermediate and Long Term Care ＆ Community Care, Nursing Home Care, Access To Care, Bed Occupancy Rate, Transfer Out Rate, Readmission Rate, Learning Approach, Collaborative Learning
About this Content
Aims
Reduce hospital readmissions by 10% and provide holistic care for nursing home residents.
Background
Aging population required expanded high-quality care in nursing homes, especially for end-of-life support.
Methods
Established NHST across 4 nursing homes with care customization, advanced care planning, and training.
Results
Achieved a 17.5% reduction in hospital transfer rates by Year 2; 95.7% satisfaction rate among NH staff.
Conclusion
NHST demonstrated scalable and sustainable improvements in NH care.
Lessons Learnt
Customized care delivery and stakeholder engagement are crucial for success.
Additional Information
Adopted as a paid service in 4 NHs in Singapore
Keywords
Nursing Homes, End-of-Life Care, Hospital Readmissions, Community Healthcare
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Agency for Integrated Care - Intermediate and Long Term Care |
Organization(s) Involved | St Luke Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health, Ancillary Care |
Applicable Specialty or Discipline | Palliative Medicine, Internal Medicine, Intensive Care Medicine, Speech Therapy |
Project Lead(s) | Kenneth Lam |
Project Member(s) | Andrew Samson |
Connect with this contributor!
Kenneth Lam - kennethlamty@stluke.org.sg
Project Attachment
C_28_SLH_NHIP_2022_Nursing_Home_Support_Team_Envisioning_Care_in_Nursing_Home.pdf