Nursing Compliance With Speech Therapist (ST) Recommendation
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2018
Reduce errors and non-compliance to Speech Therapist’s recommendations from six cases to zero in Ward B16S. Sustained compliance achieved through visual tools, training, and leadership-driven processes.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Value Based Care, Safe Care, Adherence Rate
About this Content
Aims
Reduce errors and non-compliance to Speech Therapist’s recommendations from six cases to zero in Ward B16S.
Background
Errors in following ST recommendations (e.g., incorrect diet, fluid consistency) led to swallowing complications like aspiration pneumonia.
Methods
Implemented PDSA cycles: ST in-service talks, practical nurse assessments, communication tools (Dysphagia Chart, NIC Roll Call).
Results
Errors reduced to zero by project completion; improved staff awareness, compliance, and patient safety.
Conclusion
Sustained compliance achieved through visual tools, training, and leadership-driven processes.
Lessons Learnt
Engagement and teamwork across nursing and ST teams improved communication and patient care outcomes.
Keywords
Dysphagia Chart, Nursing Compliance, Speech Therapist Recommendations, Patient Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing, Allied Health |
Applicable Specialty or Discipline | Speech Therapy |
Project Lead(s) | Sa’adiah Arsad |
Project Member(s) | Mohd Alif Bin Mohd Zin |
Connect with this contributor!
Mohd Alif Bin Mohd Zin - mohd_alif_zin@nuhs.edu.sg
Project Attachment
C_141_NTFGH_QM_2018_Nursing_Compliance_With_Speech_Therapist_ST_Recommendation.pdf