Newly Revamped Website: Health XChange.sg – Continuing to lead as Singapore’s first health and lifestyle portal
Technology
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2018
To maintain HealthXchange's leading position as Singapore’s first health and lifestyle portal, expand its reach, and grow. The HealthXchange website successfully positioned itself as a leading health portal, turning users into loyal advocates.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Technology, Training ＆ Education, Digitalisation, Digital Platforms, Information ＆ Communication Technology, Internet/Intranet, Education Platform, Virtual Learning Platform
About this Content
Aims
To maintain HealthXchange's leading position as Singapore’s first health and lifestyle portal, expand its reach, and grow its audience base.
Background
HealthXchange faced a need to evolve with technological advancements and changing user preferences.
Methods
Leveraged mobile responsiveness, SharePoint for cross-publishing, improved taxonomy, and user feedback to revamp the site.
Results
Pageviews increased by 95%, reaching 803,896; enhanced efficiency, user satisfaction, and requests for partnerships.
Conclusion
The HealthXchange website successfully positioned itself as a leading health portal, turning users into loyal advocates.
Lessons Learnt
Iterative feedback and leveraging advanced tools are critical for effective digital transformation.
Additional Information
Singapore Healthcare Management Congress 2018 – Digital Transformation Excellence
Keywords
Health Portal, Website Design
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Headquarter |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Kathryn Ng |
Project Member(s) | Crepin Chua |
Connect with this contributor!
Kathryn Ng - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_9_SingHealth_SHM_2018_Newly_revamped_website_HealthXchange_sg.pdf