New Workflow for Collection of Body parts in ICU/HD
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2021
Standardize workflows for handling body parts in ICU/HD to reduce time and improve compliance. The new workflow significantly improved efficiency and reduced staff workload, enhancing patient care.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign
About this Content
Aims
Standardize workflows for handling body parts in ICU/HD to reduce time and improve compliance.
Background
ICU/HD body part handling was inconsistent and time-consuming, involving multiple calls and delayed decision-making processes.
Methods
Developed smart-text workflows, reviewed with stakeholders, and conducted roadshows to educate staff.
Results
Reduced handling time from 30+ minutes to an average of 15 minutes; 80% compliance achieved.
Conclusion
The new workflow significantly improved efficiency and reduced staff workload, enhancing patient care.
Lessons Learnt
Standardization and cross-departmental communication improve workflow efficiency and alignment of goals.
Keywords
Body Parts, ICU, Workflow Redesign
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital, Jurong Community Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Intensive Care Medicine |
Project Lead(s) | Alaine Teu |
Project Member(s) | Pek Wan Ling |
Connect with this contributor!
Alaine Teu - alaine_teu_pu_yin@nuhs.edu.sg
Project Attachment
C193_NTFGH_JCH_QM_2021_New_Workflow_for_Collection_of_Body_Parts_in_ICU_HD.pdf