New Ways to Engage Volunteers During the Pandemic
Workforce Transformation
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Stay connected with volunteers during the pandemic and provide engagement opportunities. Volunteer engagement and retention were maintained through innovative and virtual methods.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Workforce Transformation, Informal Workforce Transformation, Volunteer
About this Content
Aims
Stay connected with volunteers during the pandemic and provide engagement opportunities.
Background
COVID-19 disrupted volunteer programs, creating challenges in maintaining engagement and connections.
Methods
Virtual engagement through activities like karaoke, training, and quizzes; regular communication updates via email.
Results
Volunteers expressed gratitude; participation levels remained high despite program suspension; virtual platforms embraced.
Conclusion
Volunteer engagement and retention were maintained through innovative and virtual methods.
Lessons Learnt
Virtual engagement ensures continuity and enhances connections, even in challenging circumstances.
Keywords
Virtual Engagement, Volunteer Retention
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Polyclinics |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Pinkie Goh Sook Ping |
Project Member(s) | Angeline Tan Pei Sze |
Connect with this contributor!
Pinkie Goh Sook Ping - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_712_SHP_SHM_2022_New_Ways_To_Engage_Volunteers_During_The_Pandemic.pdf