New Model of Care – Virtual Ward for Continuity and Remote Patient Care
Care Continuum
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
SingHealth
31 December 2022
To develop an effective and accessible home-based recovery programme designed for medically complex COVID-19 patients. The Virtual Ward model was effective in reducing resource strain and ensuring safe home recovery for patients.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Technology, Care Continuum, Value Based Care, Patient Satisfaction, Quality Improvement, Workflow Redesign, Access To Care, Waiting Time, Bed Occupancy Rate, Productivity, Cost Saving, Manhour Saving, Digital Health, Telehealth, Tele-Monitoring, Tele-Consultation, Data Management, Data Analytics, Data Visualization, Intermediate and Long Term Care ＆ Community Care, Home Care
About this Content
Aims
To develop an effective and accessible home-based recovery programme designed for medically complex COVID-19 patients.
Background
Rising COVID-19 cases necessitated innovative solutions for remote patient care, reducing resource strain.
Methods
Leveraged tools like Doctor COVID, FormSG, and Telegram to create a virtual ward system enabling streamlined monitoring of home-based patients.
Results
Benefited 635 patients, saved $4.1M from 4151 bed days, gained 102 manpower days, and conducted 1,000+ video consults within 7 months.
Conclusion
The Virtual Ward model was effective in reducing resource strain and ensuring safe home recovery for patients.
Lessons Learnt
Collaboration, flexibility, and leveraging existing tools significantly enhance implementation success.
Additional Information
Adopted by CGH and being adapted for other use cases across healthcare systems.
Keywords
Virtual Ward, COVID-19 Recovery, Digital Health
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Ancillary Care, Medical |
Applicable Specialty or Discipline | Infectious Diseases, Epidemiology |
Project Lead(s) | Low Lian Leng |
Project Member(s) | Juweita Binte Arba'in |
Connect with this contributor!
A/Prof Low Lian Leng - low.lian.leng@singhealth.com.sg