New Laser Service in a Surgical Clinic
Care Process & Redesign
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2021
To ensure that the provision of a new laser service is safe for patients and staff. Laser safety standards and teamwork enabled smooth implementation.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Training ＆ Education, Quality Improvement, Workflow Redesign, Clinical Practice Improvement, Value Based Care, Safe Care, Risk Management, Adverse Outcome Reduction, Workplace Based Assessment
About this Content
Aims
To ensure that the provision of a new laser service is safe for patients and staff.
Background
Risk assessment and proactive safety measures for a new laser service.
Methods
SingHealth ERM process and additional safety controls.
Results
First patient treated successfully by end of 2020.
Conclusion
Laser safety standards and teamwork enabled smooth implementation.
Lessons Learnt
Proactive risk management ensures safety for patients and staff.
Additional Information
Singapore Healthcare Management 2021 – Shortlisted Project (Risk Management Category).
Keywords
Laser Safety Standards, Non-Ionising Radiation, StarWalker MaQX Laser System.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Changi General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Healthcare Administrators, Dermatology |
Project Lead(s) | Donald Khoo |
Project Member(s) | Vincent Tay |
Connect with this contributor!
Donald Khoo - singaporehealthcaremanagement@singhealth.com.sg