New Case Video Consultation for Positive Faecal Immunochemical Test (FIT)
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2023
To review positive FIT results via Video Consultation (VC) and reduce outpatient waiting time. VC reduced hospital visits, shortened lead times, and improved efficiency, aligning with digital healthcare goals.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Technology, Digital Health, Telehealth, Tele-Collaboration
About this Content
Aims
To review positive FIT results via Video Consultation (VC) and reduce outpatient waiting time.
Background
National Colorectal Cancer Screening Program led to increased demand for FIT follow-ups, causing delays.
Methods
Introduced video consultations, streamlined referrals, and utilized medication delivery services.
Results
Reduced waiting time for consultation by 32% and for colonoscopy by 2 weeks; 50% of patients opted for VC.
Conclusion
VC reduced hospital visits, shortened lead times, and improved efficiency, aligning with digital healthcare goals.
Lessons Learnt
Digital tools reduce delays and enhance patient convenience.
Additional Information
Singapore Healthcare Management Congress 2023 – Merit Prize (Operations category)
Keywords
Video Consultation, Colorectal Screening
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Medical |
Applicable Specialty or Discipline | Surgery, Gastroenterology, Allergy ＆ Immunology |
Project Lead(s) | Woo Shu Juan |
Project Member(s) | P Haishma |
Connect with this contributor!
Woo Shu Juan - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_882_SGH_SHM_2023_New_Case_Video_Consultation_for_Positive_Faecal_Immunochemical_Test.pdf