Multipronged Approach to Right-Site Cancer Patients Receiving Subcutaneous GCSF Injections
Project Categories
Care Continuum
Care Process & Redesign
Platform
Singapore Healthcare Management Congress
Cluster
National University Health System
31 December 2021
To reduce 50% of adult cancer patients receiving SC GCSF injections at the Ambulatory Cancer Centre in 10 months. Right-siting care improves resource efficiency and patient convenience.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Care Continuum, Right-Siting, Clinical Practice Improvement, Time Saving, Ambulatory Care (Outpatient Care), Acute Care
About this Content
Aims
To reduce 50% of adult cancer patients receiving SC GCSF injections at the Ambulatory Cancer Centre in 10 months.
Background
Long waiting times, high workload, and inefficiencies in administering SC GCSF injections required intervention.
Methods
Developed a multipronged approach using algorithms, referral letters, education kits, and collaboration with GPs.
Results
Reduced patient reliance on the Cancer Centre for injections by 65%; improved resource utilization and patient satisfaction.
Conclusion
Right-siting care improves resource efficiency and patient convenience.
Lessons Learnt
Effective education and process standardization empower patients and caregivers for self-care.
Additional Information
Merit Award (Operations Category), SHM 2021
Keywords
Right-Siting, Oncology Care, Process Improvement
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | National University Cancer Institute Singapore |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Medical, Ancillary Care |
Applicable Specialty or Discipline | Oncology, Radiology |
Project Lead(s) | Chua Chue Teng |
Project Member(s) | Y.M. Lee |
Connect with this contributor!
Chua Chue Teng - singaporehealthcaremanagement@singhealth.com.sg (opens in new tab)
Project Attachment
C102_NUH_SHM_2021_Multipronged_Approach_to_Right_Site_Cancer_Patients.pdf (opens in new tab)