Multi-Disciplinary Meeting (MDM) Note Review for Medical Social Workers (MSWS)
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Reduce the time spent on documenting MDM notes from 82 minutes to 15 minutes in ward C3. Standardizing documentation processes significantly enhanced efficiency and was adopted across all wards at JCH.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Value Based Care, Time Saving
About this Content
Aims
Reduce the time spent on documenting MDM notes from 82 minutes to 15 minutes in ward C3.
Background
MSWs spent excessive time documenting MDM notes, hindering patient care and increasing staff workload.
Methods
Created and piloted a revised MDM note template that pulls data from MSW flowsheets, reducing documentation time.
Results
Reduced documentation time from 82 minutes to 12.5 minutes per week.
Conclusion
Standardizing documentation processes significantly enhanced efficiency and was adopted across all wards at JCH.
Lessons Learnt
Innovation and leveraging existing NGEMR functionality was key to improving efficiency.
Keywords
MSWS, MDM, Note, MDT, Documentation, Ward C3
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Jurong Community Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Medical Social Workers |
Project Lead(s) | Mark Kee |
Project Member(s) | Koh Li Lian |
Connect with this contributor!
Mark Kee - MARK_KEE@NUHS.EDU.SG
Project Attachment
C_378_JCH_QM_2023_Multi_Disciplinary_Meeting_MDM_Note_Review_For_Medical_Social_Workers_MSWS.pdf