Money No Enough, Manpower No Enough Too – Turning to robotic service during the COVID-19 pandemic
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Increase productivity and efficiency during COVID-19 using robotic assistants (TEMI). Robotic service proves critical in handling healthcare challenges during a pandemic.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Assistive Technology, Robotics, Digitalisation, Automation, Robotics/Autonomous Systems, Internet of Things, Digital Health, Telehealth, Tele-Consultation, Value Based Care, Safe Care, Productivity, Manhour Saving, Patient Satisfaction, Access To Care, Waiting Time
About this Content
Aims
Increase productivity and efficiency during COVID-19 using robotic assistants (TEMI).
Background
Healthcare institutions faced manpower shortages and infection risks during COVID-19.
Methods
Deployed 12 TEMI robots for tasks like teleconsultations and patient engagement.
Results
Saved 48.42% daily man-hours; enabled safe patient interactions during the pandemic.
Conclusion
Robotic service proves critical in handling healthcare challenges during a pandemic.
Lessons Learnt
Robotics integration improves operational efficiency and reduces workforce burdens.
Keywords
RPA, Automation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Sengkang Community Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Healthcare Administrators, Epidemiology |
Project Lead(s) | Yip Shu Min |
Project Member(s) | Trilbie Kwok |
Connect with this contributor!
Yip Shu Min - singaporehealthcaremanagement@singhealth.com.sg