Mental Health: Improving Resilience Outcomes with Peer Specialists and Technology
Technology
National Healthcare Innovation and Productivity Medals
National Healthcare Group
31 December 2020
To provide a peer-supported digital platform to help patients access psychosocial rehabilitation for functional recovery. Peer-supported platforms improve functional recovery, patient connection, and resilience in an affordable, scalable way.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Technology, Digital Apps, Tele-Rehabilitation
About this Content
Aims
To provide a peer-supported digital platform to help patients access psychosocial rehabilitation for functional recovery.
Background
Many chronic mental health patients recover symptomatically but lack functional recovery due to insufficient skills and support.
Methods
Developed Healthy Mind Online (HMO), a peer-supported platform with video/text-based events and CBT sessions, providing practical tips and training.
Results
NPS score was 80. Positive feedback included improved resilience, confidence, and self-management. Reduced loneliness and need for travel. Employment opportunities for PSSs and PWDs created.
Conclusion
Peer-supported platforms improve functional recovery, patient connection, and resilience in an affordable, scalable way.
Lessons Learnt
Disciplined implementation, multi-skill collaboration, and lived experiences of PSS were critical. Effective adult learning methods (andragogy) enhanced success.
Additional Information
Participants continued support post-project; HMO platform was self-sustaining after 1 year.
Keywords
Institute of Mental Health, Care Redesign, Healthcare Training, Andragogy, Peer Support Specialists, Recovery, Wellness Sustenance, Resilience
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Institute of Mental Health |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Psychology |
Project Lead(s) | Joseph Leong Jern-yi |
Project Member(s) | Himanshu Shambhu Dayal |
Connect with this contributor!
Dr Joseph Leong Jern-yi - joseph_leong@imh.com.sg
Project Attachment
339_IMH_NHIP_2020_Mental_Health_Improving_Resilience_Outcomes_combine.pdf